For most people, this behaviour is natural and it is probably something you are very comfortable doing in your own language. However, when you are greeting and introducing people in a second language, such as English, you might need to practice a few times to help you feel more comfortable in a new situation.

One important tip for meeting and greeting people in business, or in your personal life, is to remember the names of people that you meet.

If you want to impress someone and show your appreciation to them, use their name regularly throughout your discussion. By using their names, you create a personal experience for them which they will remember for a long time.

Scientists have carried out many studies on the power of names and it has been proven that our brains become more active when we hear someone use our name.

Use names to greet people when you first meet them.

• “Hello Peter. It’s nice to meet you.”

• “Good morning Mrs Smith. It’s a pleasure to meet you.”

Use names throughout your business meetings or discussions.

• “What do you think of this idea Peter?”

• “Do you have anything to add Mrs Smith?”

And make sure to use their names again when you are saying goodbye.

• “Thank you for your time today Peter.”

• “I hope we can work closely together on this Mrs Smith.”