The idea that an annual performance review is the only time when feedback is needed is as outdated as Microsoft Windows 95.
So why do both employees and managers the world over dread the annual ritual of a performance review?
The answer is easy. Companies have institutionalised the giving and receiving of feedback and created a strong negative emotional response to the whole idea of having one's performance analysed. No wonder we all anticipate this moment with fear and doom.
However, when done in the right way, with the right intentions, feedback can lead to even greater success and performance. So, let BizPod share with you some tips on how and when to give feedback effectively and how to receive it constructively.
We have a tendency to remember negative comments and feedback more strongly than when we are given positive news. Our minds also tend to exaggerate the strength of the criticism that we hear, and we remember it for longer. So, if you think back to the last negative feedback or comments you received at work, you are more than likely remembering it inaccurately and have associated a much stronger emotional response to it than is required.
This is why as a manager, you must learn how to communicate in a way that allows you to offer constructive feedback that is not destructive to the relationship...
... and as an employee you must be able to listen to and accept negative feedback without feeling that you are being attacked.
Listen to the podcast where we talk about our experiences, ideas, and thoughts of how to give and receive feedback.
Why Business English students need to know how to respond to feedback and what to say in response!
Do better!
Get that promotion!
Take on more responsibility!
Receive the information you NEED to move up!
The best strategy to adopt, is to ask for and also give feedback regularly. As a manager, make sure you build trust with your employees, so that they feel confident in the advice you give them. You will gain more respect from everyone if they trust you to be fair.
As an employee, seek out feedback from your boss, your colleagues or even from your customers and suppliers. You will then gain more experience and feel more confident next time you sit down with your boss at your annual review.
A 2009 Gallup survey of more than 1,000 US-based employees sought to qualify the impact of feedback on employees. Its findings are insightful
The Way We Work is a TED original video series where leaders and thinkers offer practical wisdom and insight into how we can adapt and thrive amid changing workplace conventions.