DPD Customer Service Chatbot

Listen to the podcast where we talk about a recent article where an unhelpful customer service AI chatbot started causing chaos!

DPD customer service chatbot swears and calls company 'worst delivery firm'Musician Ashley Beauchamp was faced with an unhelpful customer service AI chatbot when he started causing "chaos" and was able to get the bot to amusingly turn against the parcel delivery company.

Direct link to https://news.sky.com/story/dpd-customer-service-chatbot-swears-and-calls-company-worst-delivery-service-13052037

DPD customer service chatbot swears and calls company 'worst delivery firm' _ Science & Tech News _ Sky News.pdf

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