Dale Carnegie’s “How to Win Friends and Influence People,” which was first published over 80 years ago, has sold more than 30 million copies worldwide and continues to be a best seller today. The book is an anthem to integrity, which is ever more important in today’s digital age where Twitter posts, or email exchanges can land the author in all kinds of trouble.
The book’s essential messages — be a good listener, admit faults quickly and emphatically, and smile more often — are timeless.
Many have copied and tried to emulate the messages found in Dale Carnegie’s classic, but you can never do better than to read the original.
In this months BizPod, we explore one of the first principles of the book - Don’t criticise, condemn or complain, and we look at how and why so many people make the same mistakes when trying to motivate or influence others.
Enjoy!